Through its Service Charters, Atac undertakes a series of commitments towards its customers, declaring which kind of services it intends to provide and explaining the quality objectives it undertakes to achieve.

Atac public transport Service Charter 2023

Atac public transport Service Charter 2023

This charter illustrates local public metro and surface transport services entrusted to Atac S.p.A. by Roma Capitale.

Service Charter for services complementary to public transport 2023

Service Charter for services complementary to public transport 2023

This charter illustrates all complementary services entrusted to Atac S.p.A by Roma Capitale such as the management of metered on-street parking and park & ride car parks.