On this page, you will find direct access to the regulations regarding the measures available to annual Metrebus Roma pass holders. The refund for delays sets out the cases in which it is possible to request a voucher when waiting times exceed the scheduled frequencies. The 2024 compensation scheme defines the conditions and procedure for obtaining a flat-rate voucher. For both measures, requests must be submitted via the ATAC App (using registration or MyATAC credentials, where applicable). Select the regulation you wish to consult below.