To use the tap & go ® service you just need a contactless credit, debit or prepaid card, or that has the symbol . Access to the metro lines is possible also with digital cards on NFC-enabled devices (smartphones, smartwatches etc.).
ATAC has installed contactless readers detectable by the symbol on the turnstiles of all stations of lines A, B/B1, C and of the Roma-Lido, Roma-Viterbo and Termini-Centocelle railways.
To enter using the tap & go ® service you have to approach your contactless payment card or your reader-enabled device, wait for the green light on the screen and the consequent unlocking of the turnstile. If the reader detects more than one payment card or contactless device, the turnstile will not open. To avoid this problem, place near the reader only the device or card you want to use removing it from the wallet.
Remember that on the B1 line there are also exit turnstiles and you will have to tap again to exit the station. The exit tap does not involve further charges.
The service works on the entire metro network of Rome (metro lines A, B/B1 and C) and on the regional railway lines operated by Atac (Roma-Lido, Termini-Centocelle, Roma- Viterbo urban section), in the stations equipped with entrance turnstiles. Furthermore, you will be able to continue your journey on all Atac surface urban vehicles (buses, trams and trolleybuses) up to the hourly validity of the ticket (100 minutes), provided that the journey has started at one of the above mentioned stations. If you want to continue your journey on Cotral vehicles, you must have downloaded the Atac tap & go ® application (only on Android devices with NFC technology), necessary in case of on-board controls. If you use your card as a monthly subscription (whitelist) you can travel on the entire Atac network during the charged month.
In case of ticket inspections by ATAC personnel, you´ll just have to show them your card or the device used for validation. If you are aboard a Cotral vehicle you must necessarily have downloaded the Atac tap & go ® application (only on Andorid devices equipped with NFC technology) and show it to the inspectors.
You will be able to check all charges by registering with tap&go - MyAtac or by checking your home banking balance, as for any other transaction you usually make with your card.
No registration is needed to use this service. Registration of the card in the restricted area of the tap&go - MyAtac website is required only if you wish to check your charges, check the price of the journeys or to purchase a monthly pass. To access the tap & go reserved area, you must be registered with MyAtac.
To use your credit/debit card as a monthly pass, buy your pass online via MyAtac - tap&go with your contactless payment card enabled for online payments. You will join the "whitelist" that allows you to travel with your card on the entire Atac network during the charged month. Remember, in this case you cannot use smartphones or smartwatches on which you have digitalised your card, you have to use the same physical card with which you purchased the subscription on the portal.
Important: please verify the correct functioning of your contactless card before purchasing a monthly pass from the portal, by making at least one tap at the turnstile with a positive result.