Transport Accessibility

NOTICE TO CUSTOMERS

METRO A

In the stations OTTAVIANO, LEPANTO, FLAMINIO, PONTE LUNGO, COLLI ALBANI, ARCO DI TRAVERTINO, PORTA FURBA, LUCIO SESTIO, NUMIDIO QUADRATO, GIULIO AGRICOLA and ANAGNINA

PASSENGERS WITH REDUCED MOBILITY HAVE THE FOLLOWING ACCESS OPTIONS:

use the station stair lift with their own wheelchairs
use the wheelchair available at the station

CHECK THE AVAILABILITY OF STATION STAIRLIFTS

Accessibilità e servizi

Consult the page "Accessibilità e servizi"
(currently available only in Italian)

@infoatac - Twitter

send a message to our official Twitter profile @infoatac

Infoatac - Whatsapp

send a message to our official whatsapp 335.1990679

BOOK THE SERVICE IN ADVANCE:

06.46954444

Sunday-Thursday from 05:00 to 21:30

Fridays and Saturdays from 05:00 to 23:30
(during extended opening hours)

Privacy notice - Metro A stairlift booking service

View the complete notice on the processing of personal data by Atac S.p.A.

For quite a while now, Roma Capitale is committed to promoting measures for the progressive suppression of architectural barriers on the urban territory, in order to ensure citizens with temporary or permanent disabilities enhanced access to mobility services.

travelling on buses

Accessibility of surface vehicles for passengers with motor impairments is eased by a fleet with about 80% of buses equipped with boarding platforms and designated wheelchair area. In addition, all new station platforms and those undergoing renovation works, are built in compliance with current legislation, and therefore equipped with slipways and ramps as well as tactile paving to allow access to all customers. For passengers with motor impairments, Atac guarantees the following lines: H, 81, 85, 90, 170, 490, 44, 46, 60, 360, 80, 590, 87, 671, 664, 558, 20, 786, 781, 990, 72, 73, 74, 542.

travelling on trams

Accessibility of surface vehicles for passengers with motor impairments is eased by a fleet with nearly 70% of trams equipped with platform-level floor and wheelchair area. All new station platforms and those undergoing renovation works, are built in compliance with current legislation, and therefore equipped with slipways and ramps as well as tactile paving to allow access to all customers.

travelling on the metro

Station accessibility is eased by a series of aids for people with physical or sensorial disabilities:

trains equipped with safe automatic door opening/closure;
platform-level floor for wheelchair boarding;
stair lifts;
wheelchair available in 14 stations of Metro line A;
elevators equipped with braille buttons and voice announcer (Italian/English);
tactile paths and maps for blind and visually impaired passengers;
information panels for passengers with hearing impairment.

Please note that, as provided by law, all lifting equipment is put out of duty in the absence of Atac station agents.

However, in certain stations, elevators frequently used by passengers with disabilities, may be used also in the absence of Atac station personnel, since they are remotely controlled by the Operations Centre.

LIFTS WITH REMOTE CONTROL SYSTEM

METRO LINE B-B1
Santa Maria del Soccorso
Pietralata
Monti Tiburtini
Quintiliani
Marconi
Garbatella
Eur Palasport
Eur Fermi

travelling by train

Starting from 1st July 2022 the Roma-Lido and Roma-Civitacastellana-Viterbo regional railways are managed by the companies Astral (infrastructure operator) and Cotral (service operator).

The bus line Rome-Catalano, which integrates the Roma-Viterbo railway service, is managed by Cotral. Route and stops remain unchanged.

Concession pass

Send the requested documentation online and go to an Atac ticket office to collect for your travel ticket. From 1st September 2020 it will no longer be necessary to go to a ticket office for purchase and payment, you will be able to complete the operation from the comfort of your own home.

Request