Public Transport

Violation report (V.A.V.)

Within 30 days from the date of delivery or notification of the fine

Within 30 days from the date of delivery or notification of the fine, you have the right to appeal by writing a statement that explains why you couldn’t produce a valid ticket for your journey. Send it to ATAC Spa - Commerciale - Verifica e procedimento sanzionatorio, Via Prenestina, 45 - 00176 Roma together with a copy of the penalty fare report by registered mail with acknowledgment of receipt or by certified e-mail (PEC) to the address: protocollo@cert2.atac.roma.it.

In case of rejection of the appeal, the outcome will be communicated within 120 days from the date of its arrival in ATAC S.p.A. with an injunction order. In addition to the fine, the amount of the order will also include the ticket price as well as procedural and postal costs.

In case of acceptance, no communication will be sent to the customer.

Please note that, pursuant to Art. 48, paragraph 11 bis of Law  n. 96 21/06/2017, if you couldn’t show a suitable ticket to the ticket inspector, the sanction may be cancelled if you are able to demonstrate - with adequate documentation to be sent to the aforementioned address - the possession of a regular personal subscription that was valid at the time of notification. Please send us the following documentation:

  • cancellation request
  • copy of a valid identity document
  • copy of the violation report
  • legible double-sided copy of the travel pass
  • legible copy of the payment/recharge receipt. 

Injunction order

You may appeal an injunction order before the Justice of the Peace within 30 days from the date of delivery or notification of the fine (Art. 22 of Law n. 689/81, amended by  Art. 98 of the Legislative Decree n. 507 30/12/99) at the following address: Giudice di Pace di Roma - Via Teulada 28/40 - 00195 Roma.

The appeal does not interrupt the terms for payment. The suspension of any measure is ordered only by the judicial authority upon request of the claimant.

Fines ascertained by Traffic Auxiliaries
(blue stripe spaces, bus lanes, parking in spaces reserved for public transport)

To appeal a parking fine on blue-stripe spaces and, in general, those ascertained by traffic auxiliaries, please refer to the website of Roma Capitale as responsible and owner of the procedure.