We apologize for the inconvenience. Currently this section is available only in Italian
Frequently Asked Questions
If the validator display shows the message "TICKET EXPIRED ON XX/XX/XX" and the turnstile does not open, this means that the validity period of the ticket or travel pass has expired.
You will need to purchase a new ticket or travel pass.
For some types of paper tickets, the validation is recorded on the magnetic strip only, so there is no visible validation mark on the back of the ticket.
Therefore, even if the ticket appears to be "new" and has no visible validation marks, the system recognises it as already used and it is no longer valid.
To travel, you will therefore need to purchase a new ticket or travel pass.